System Integrator Next Steps

dexdot

We have been accredited as a System Integrator by NITDA, and our portal has already been switched to production on the e-Invoicing platform. However, we are encountering issues when trying to schedule our demo session with FIRS.

When we enter our NITDA reference code, we receive the error message “License already in use.” Kindly advise on how this can be resolved so that we can proceed with the required FIRS demo. See image

Additionally, after notifying one of our customers about our accreditation, they informed us that they could not find our company name listed among the approved System Integrators on TaxProMax.

Could you please assist with:
1. Resolving the “License already in use” error preventing demo scheduling.
2. Ensuring our accredited status is properly reflected on the TaxProMax System Integrator list.

Thank you for your support.

SysAdmin

Dear dexdot,

This has been fixed. Kindly try again.

dexdot

SysAdmin Hello, we are still having this issue.

We can now select a date to schedule but on clicking confirm we are required to input the reference code and still get the invalid reference code/license in use error.

Kindly assist.

SysAdmin

dexdot Please check again now.