Error Details for Signed Invoices

pm7

We are receiving the following error on submitting an already signed invoice:
"details": "unable to complete this operation at this time, kindly try again later"
Any chance this could be more specific? Like "invoice already signed"?

{
"code": 400,
"data": null,
"message": "error has occurred",
"error": {
"id": "744ab00c-9e6f-45db-90ef-6fb2fc11cc6d",
"handler": "invoice_actions",
"details": "unable to complete this operation at this time, kindly try again later",
"public_message": "validation failed: we are unable to process your request. also confirm this is not a duplicate request"
}
}

SysAdmin

Hello pm7,

The response received is valid because all invoices must have a unique IRN. Kindly update the IRN and try again.

pm7

hi @SysAdmin,

We respectfully disagree that the response is correct. Trying the same (already signed) IRN later will always fail?

All we are requesting is for the "details" to state that the invoice is already signed. This will allow us to take corrective action.

We submitted the invoice, lost the response and them submitted again thinking that the initial submission failed. "Kindly try again later" as a response is not helping at all.

Many thanks

SysAdmin

Dear pm7,

Your feedback has been duly noted. We will review internally and channel it through the Technical Team for proper assessment and necessary action (if applicable).