Billing Reference Not Displayed on Preview of Credit Note Request

atibservicesltd

When a Credit Note request is submitted to the FIRS portal with the appropriate billing reference (corresponding to an already registered Invoice IRN), the preview screen on the portal does not display the associated billing reference details.

However, upon downloading the same Credit Note JSON using the “Download eInvoice” option on the preview screen, the billing_reference information is correctly present within the downloaded JSON file.

Kindly confirm whether it is possible to display the billing_reference information in the Credit Note preview on the FIRS portal, or if any additional configuration or steps are required to enable this feature.

SysAdmin

Dear atibservicesltd,

The previewed information follows the same template across the platform, hence it can not display all the data. System Integrators can help further with the rendering of information on the taxpayer's system.